topic Re: Delivered product in Sky Mobile

Delivered product

Maffi — Thu, 12 Dec 2024 06:01:35 GMT

I was order i phone 16 pro max but i didn't receive yet I want to know why

Re: Delivered product

Maffi — Thu, 12 Dec 2024 06:19:49 GMT

I was order the mobile phone I didn't receive yet as well as any email

Re: Delivered product

63johnw — Thu, 12 Dec 2024 06:44:30 GMT

Hi @Maffi if you have just ordered it then sky will be carrying out the credit checks etc so it can take a day or two for this to happen and show in your account.

Re: Delivered product

Daniel0210 — Thu, 12 Dec 2024 07:12:54 GMT

@Maffi
The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into stock levels or the timescales.