topic Re: Can’t activate my sky sim in Sky Mobile

Can’t activate my sky sim

Christopher451 — Fri, 06 Dec 2024 17:01:10 GMT

I try to sign in to my sky account to link it to my sky mobile account but it keeps telling me it's already linked and doesn't give me the option to proceed

Re: Can’t activate my sky sim

caesarome — Fri, 06 Dec 2024 17:11:08 GMT

@Christopher451 wrote:

but it keeps telling me it's already linked

@Christopher451

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

Re: Can’t activate my sky sim

Tom-W19 — Fri, 06 Dec 2024 17:24:58 GMT

Thanks for escalating. We've sent an invite to @Christopher451.

Re: Can’t activate my sky sim

Aliraza — Sun, 08 Dec 2024 01:49:50 GMT

Hi sir i need stac cod for my sky sim how can inget

Re: Can’t activate my sky sim

63johnw — Sun, 08 Dec 2024 07:17:55 GMT

@Aliraza wrote:
Hi sir i need stac cod for my sky sim how can inget

Hi @Aliraza have a look here.

https://www.sky.com/help/articles/cancelling-sky-mobile

Re: Can’t activate my sky sim

Addie15 — Mon, 09 Dec 2024 08:28:21 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.