topic Re: Activating SIM card in Sky Mobile

Activating SIM card

Elliebop — Sat, 07 Dec 2024 20:48:10 GMT

When I try to activate my SIM it tells me to link my Sky ID; then it tells me it's already linked , but doesn't let me go any further.
I need help please

Re: Activating SIM card

63johnw — Sat, 07 Dec 2024 21:18:32 GMT

Hi @Elliebop to get you some help (tomorrow now) I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.

Re: Activating SIM card

Addie15 — Sun, 08 Dec 2024 09:37:42 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Elliebop.

Re: Activating SIM card

Addie15 — Tue, 10 Dec 2024 09:37:58 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.