https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-pro-not-recognising-sim/m-p/4844772#M234559 <P>Yes, it does not recognise it in the new phone, but does in the old one.</P><P>&nbsp;</P><P>it also does not recognise another SIM card that works in other phones&nbsp;</P> Sat, 07 Dec 2024 18:48:52 GMT nippa77 2024-12-07T18:48:52Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-pro-not-recognising-sim/m-p/4844766#M234557 <P>I've updated and transferred all info to my new phone but it is not registering my sim card</P> Sat, 07 Dec 2024 18:43:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-pro-not-recognising-sim/m-p/4844766#M234557 nippa77 2024-12-07T18:43:48Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-pro-not-recognising-sim/m-p/4844770#M234558 <P>I presume you had a physical SIM in your 'old' phone?&nbsp; Have you removed it and inserted it in the new phone?</P> Sat, 07 Dec 2024 18:46:42 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-pro-not-recognising-sim/m-p/4844770#M234558 PandJ2020 2024-12-07T18:46:42Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-pro-not-recognising-sim/m-p/4844772#M234559 <P>Yes, it does not recognise it in the new phone, but does in the old one.</P><P>&nbsp;</P><P>it also does not recognise another SIM card that works in other phones&nbsp;</P> Sat, 07 Dec 2024 18:48:52 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-pro-not-recognising-sim/m-p/4844772#M234559 nippa77 2024-12-07T18:48:52Z https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-pro-not-recognising-sim/m-p/4844803#M234563 <P>Was the new phone purchased from Sky?</P> Sat, 07 Dec 2024 19:33:12 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPhone-16-pro-not-recognising-sim/m-p/4844803#M234563 PandJ2020 2024-12-07T19:33:12Z