topic Re: Mobile calls not connecting in Sky Mobile

Mobile calls not connecting

Suzanne36 — Sat, 07 Dec 2024 14:18:44 GMT

I seem to be constantly missing calls since I've moved from Vodafone to sky mobile ireland. My phone does not ring. The caller is being told 'The person cannot be reached at the moment'. If they try 3 to 4 times eventually the call will go through and the connection is made.

My mother is with sky mobile too and has missed many calls from the hospital. When I try to ring her, I know I need to persevere and ring 3 to 4 times inorder to get through.

It looks like the sky mobile calls do not have the same priority as Vodafone calls Unless this is sorted I will have no choice but to revert back to Vodafone

Sky mobile need to sort their connection issues sorted

Re: Mobile calls not connecting

caesarome — Sat, 07 Dec 2024 16:04:55 GMT

@Suzanne36

You will need to report this to Sky Ireland on Monday by calling them on 150.

Re: Mobile calls not connecting

Seamus6 — Tue, 10 Dec 2024 16:22:13 GMT

I am the same, really poor from Skys point of view. Even though I'm told I have covered i am not receiving calls and get a text message to say I've missed a call from a particular number. mobile Internet is also very patchy. Something needs to be done asap