topic iPad sim in Sky Mobile

iPad sim

Unwinnable44 — Thu, 05 Dec 2024 16:24:34 GMT

I've just received a new iPad and sim. When I activated the sim it cut my phone sim off so I had to swap them

Re: iPad sim

caesarome — Thu, 05 Dec 2024 16:28:40 GMT

@Unwinnable44

Did you order a data plan when you ordered your iPad or did you order a replacement sim ?

Re: iPad sim

Unwinnable44 — Thu, 05 Dec 2024 16:30:59 GMT

It's an iPad and sim from sky on contract. Twice they've sent a SIM card and both times it's cancelled my phone so I have to swap the SIM cards over

Re: iPad sim

caesarome — Thu, 05 Dec 2024 16:34:57 GMT

@Unwinnable44 wrote:

It's an iPad and sim from sky on contract.

If you did order a data plan then it should have come with a different number attached to it so it shouldn;t cancel your phone one as that should only happen if it was a replacement sim as it would come with the same number.

Re: iPad sim

Unwinnable44 — Thu, 05 Dec 2024 17:16:10 GMT

Ye, thanks.

I've contacted sky and I've mistakenly added the same number. They're sending me a new sim with instructions to activate it. I'll get someone to do that for me.