https://helpforum.sky.com/t5/Sky-Mobile/Outstanding-payment-unsettled/m-p/4842685#M234309 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4270599">@Ganeshkumar</a>&nbsp;<BR />You aren’t directly contacting Sky by posting on here. We are mainly customers trying to help other customers.</P> <P><BR />If your payment method is still active on your Sky account refunds usually take up to 6 weeks from your last day of connection. If your payment method has been cancelled Sky will have to manually raise a cheque (usually involving a back office team) and post it to you so it’ll take longer.<BR /><BR />If you wish we can try to help get it refunded within 3-5 working days via the Messaging Team on here. Let us know on this thread if that’s what you want to do but <STRONG>please confirm in your reply it’s currently showing as a credit on your Sky account.</STRONG></P> Thu, 05 Dec 2024 15:54:44 GMT Daniel0210 2024-12-05T15:54:44Z https://helpforum.sky.com/t5/Sky-Mobile/Outstanding-payment-unsettled/m-p/4842675#M234308 <P>I have closed my sky broadband account mid Oct 2024. As per closure and last bill , the outstanding payment of £61.03 will be paid by sky to me. However, this amount is not settled it. Usually, the payment cycle is 4th of every month. Could you please check this issue as I couldn't connect to customer care support? Please advise me there email address if any.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 05 Dec 2024 15:47:51 GMT https://helpforum.sky.com/t5/Sky-Mobile/Outstanding-payment-unsettled/m-p/4842675#M234308 Ganeshkumar 2024-12-05T15:47:51Z https://helpforum.sky.com/t5/Sky-Mobile/Outstanding-payment-unsettled/m-p/4842685#M234309 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4270599">@Ganeshkumar</a>&nbsp;<BR />You aren’t directly contacting Sky by posting on here. We are mainly customers trying to help other customers.</P> <P><BR />If your payment method is still active on your Sky account refunds usually take up to 6 weeks from your last day of connection. If your payment method has been cancelled Sky will have to manually raise a cheque (usually involving a back office team) and post it to you so it’ll take longer.<BR /><BR />If you wish we can try to help get it refunded within 3-5 working days via the Messaging Team on here. Let us know on this thread if that’s what you want to do but <STRONG>please confirm in your reply it’s currently showing as a credit on your Sky account.</STRONG></P> Thu, 05 Dec 2024 15:54:44 GMT https://helpforum.sky.com/t5/Sky-Mobile/Outstanding-payment-unsettled/m-p/4842685#M234309 Daniel0210 2024-12-05T15:54:44Z