Signal lost in Tenerife

MattL2 — Wed, 04 Dec 2024 17:47:12 GMT

After 5 days in Tenerife 29 November my Mobile data dropped. 2 days later my sky phone linked to Movistar dropped completely. Same problem as June. No excuses ......what is the problem. Should have been discovered by now. Is there a self serving cap on roaming. ??

Re: Signal lost in Tenerife

caesarome — Wed, 04 Dec 2024 19:24:26 GMT

@MattL2 wrote:

Is there a self serving cap on roaming. ??

It is up to you to set a spend cap if you want to. Not having one set should not cause these issues.

Make sure your device is set to abroad:

Apple:
Settings > Mobile Service > SIM Applications > Make sure this is set to Abroad..

Android:
Sky Menu App or SIM toolkit > Roaming > Make sure this is set to Abroad.

topic Signal lost in Tenerife in Sky Mobile

Signal lost in Tenerife

Re: Signal lost in Tenerife