https://helpforum.sky.com/t5/Sky-Mobile/Swap-packaging/m-p/4841550#M234196 <P>Ok great thanks <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span>&nbsp;</P> Wed, 04 Dec 2024 13:49:01 GMT Jenx93 2024-12-04T13:49:01Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-packaging/m-p/4841547#M234194 <P>Hi, I didn't realise to open the packaging for my new phone a certain way in order to send my old one back and its slightly damaged at the edges. I've cellotaped them and the box is mostly intact so I think I can use it but want to make sure they will accept it like that?</P> Wed, 04 Dec 2024 13:45:48 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-packaging/m-p/4841547#M234194 Jenx93 2024-12-04T13:45:48Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-packaging/m-p/4841548#M234195 <P>As long as the device is in the box then the state of the box itself isn't an issue. Jut remember to get and keep proof of posting when returning it.</P> Wed, 04 Dec 2024 13:47:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-packaging/m-p/4841548#M234195 caesarome 2024-12-04T13:47:49Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-packaging/m-p/4841550#M234196 <P>Ok great thanks <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span>&nbsp;</P> Wed, 04 Dec 2024 13:49:01 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-packaging/m-p/4841550#M234196 Jenx93 2024-12-04T13:49:01Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-packaging/m-p/5037658#M255116 <P>Was this ok to send back Iv done the same?&nbsp;</P> Wed, 16 Jul 2025 20:02:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-packaging/m-p/5037658#M255116 AmyHappy_ 2025-07-16T20:02:23Z