topic New phone not showing in my devices in Sky Mobile https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-showing-in-my-devices/m-p/4840404#M234073 <P>I have tried to activtae sim and want to change billing date however new device not showing in my devices or under billing</P> Tue, 03 Dec 2024 13:13:32 GMT JRS2908 2024-12-03T13:13:32Z New phone not showing in my devices https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-showing-in-my-devices/m-p/4840404#M234073 <P>I have tried to activtae sim and want to change billing date however new device not showing in my devices or under billing</P> Tue, 03 Dec 2024 13:13:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-showing-in-my-devices/m-p/4840404#M234073 JRS2908 2024-12-03T13:13:32Z Re: New phone not showing in my devices https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-showing-in-my-devices/m-p/4840423#M234076 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4268536">@JRS2908</a>&nbsp;</P> <P>Are you new to Sky Mobile or do you already have another phone or sim ?</P> Tue, 03 Dec 2024 13:38:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-showing-in-my-devices/m-p/4840423#M234076 caesarome 2024-12-03T13:38:39Z Re: New phone not showing in my devices https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-showing-in-my-devices/m-p/4840444#M234078 <P>I previously had phones with sky (several years ago) whichg are still showing.</P> Tue, 03 Dec 2024 13:52:06 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-showing-in-my-devices/m-p/4840444#M234078 JRS2908 2024-12-03T13:52:06Z Re: New phone not showing in my devices https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-showing-in-my-devices/m-p/4840452#M234079 <P>It might be that this new order is on a different account so if this doesn't work you will need to call Sky so they can look into this and to activate the account for you,</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account" target="_blank">https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account</A></SPAN></P> Tue, 03 Dec 2024 13:55:20 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-showing-in-my-devices/m-p/4840452#M234079 caesarome 2024-12-03T13:55:20Z Re: New phone not showing in my devices https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-showing-in-my-devices/m-p/4840466#M234082 <P>I clicked on link account however message shows already linked but phone still not showing</P> Tue, 03 Dec 2024 14:01:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-phone-not-showing-in-my-devices/m-p/4840466#M234082 JRS2908 2024-12-03T14:01:14Z