https://helpforum.sky.com/t5/Sky-Mobile/My-phone-was-returned-back-to-sky/m-p/4839935#M234047 <P>Hi what's the next step to take if you ordered a phone and they courier return it back (it's saying I refused it but I wasn't there when they came )</P> Mon, 02 Dec 2024 23:06:07 GMT Teekay2 2024-12-02T23:06:07Z https://helpforum.sky.com/t5/Sky-Mobile/My-phone-was-returned-back-to-sky/m-p/4839935#M234047 <P>Hi what's the next step to take if you ordered a phone and they courier return it back (it's saying I refused it but I wasn't there when they came )</P> Mon, 02 Dec 2024 23:06:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-was-returned-back-to-sky/m-p/4839935#M234047 Teekay2 2024-12-02T23:06:07Z https://helpforum.sky.com/t5/Sky-Mobile/My-phone-was-returned-back-to-sky/m-p/4839947#M234048 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4268178">@Teekay2</a>&nbsp; Have Sky got your address correct?</P> <P>&nbsp;</P> <P>I would check with them.&nbsp; You will need to place a new order which means another credit check.</P> <P>&nbsp;</P> <P>You can call on 150 from a Sky Talk Line or Sky Mobile.<BR /><BR />If you haven't got a current Sky Mobile or Sky Talk this link should help:<BR />(UK) <A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A> Scroll down and click on ‘Need more help’ and it provides a 0333 number<BR />(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.<BR /><BR />Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.</P> Tue, 03 Dec 2024 00:02:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/My-phone-was-returned-back-to-sky/m-p/4839947#M234048 GD1 2024-12-03T00:02:23Z