topic Re: Link Sky Mobile to Sky ID in Sky Mobile

Link Sky Mobile to Sky ID

SheilaG2 — Mon, 02 Dec 2024 15:08:07 GMT

I am new customer want to Link Sky Mobile to Sky ID account. i dont know how to choose whatever i need to for Sky Mobile contract as was given a deal of SkyQ HD box; Sky Mobile £3.50 monthly; Tablet free; all within a bundle. now email asking me sign contract otherwise will not provide Sky mobile etc and affects other contracts. this is too complicated for someone at 68 yrs of age!

Re: Link Sky Mobile to Sky ID

caesarome — Mon, 02 Dec 2024 19:45:21 GMT

@SheilaG2

This link explains how to link your mobile account to your Sky ID:

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

Re: Link Sky Mobile to Sky ID

SheilaG2 — Mon, 02 Dec 2024 19:48:13 GMT

Thank you I did try on this link but for some reason it would not accept the info of my credit card used etc.

Re: Link Sky Mobile to Sky ID

caesarome — Mon, 02 Dec 2024 19:58:24 GMT

@SheilaG2

If you would like we can arrange for Sky to contact you tomorrow via a private message on here about this, it will be in the form of a chat bubble that will appear somewhere at the bottom of this page as this is then where you can chat to Sky about this.

So let us know if you would like to be contact via this tomorrow.

Re: Link Sky Mobile to Sky ID

SheilaG2 — Mon, 02 Dec 2024 20:22:58 GMT

i would like to speak to them on the phone - can Sky call me on my mobile. i assume they will have my mobile no. on their record when i placed the order for Sky Bundle.

Re: Link Sky Mobile to Sky ID

caesarome — Mon, 02 Dec 2024 20:26:15 GMT

You will have to call them as they will not call you due to you posting on here.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Link Sky Mobile to Sky ID

SheilaG2 — Mon, 02 Dec 2024 20:28:31 GMT

thank you so much for helping. really appreciate it.