topic Re: Fazila Nouman in Sky Mobile

Fazila Nouman

Fazilanouman — Mon, 02 Dec 2024 15:34:29 GMT

Hi there, i have ordered iphone 16 pro max and got delivery yesterday and i was trying to set it up but it got hang as soon as i switched on for the first time and got heated. Still same issue even put on charge its getting too heated .
how do i return this ? I have been trying call sky could not get through ? Thanks for the help.

Re: Fazila Nouman

63johnw — Mon, 02 Dec 2024 15:37:54 GMT

Hi @Fazilanouman the only way to organise a return is by calling sky. You can call on 150 from a sky sim.

Re: Fazila Nouman

Fazilanouman — Mon, 02 Dec 2024 15:41:56 GMT

Hi there thanks for reply , i do not have sky sim ?

Re: Fazila Nouman

63johnw — Mon, 02 Dec 2024 15:44:30 GMT

Use the link below @Fazilanouman and scroll to the need more help section at the bottom to find a different number to use.

https://www.sky.com/help/home