topic Re: Roaming charges in Sky Mobile

Roaming charges

Higger — Sun, 01 Dec 2024 21:02:21 GMT

Been charged roaming on holiday with data turned off ?

Re: Roaming charges

PandJ2020 — Sun, 01 Dec 2024 21:03:55 GMT

@Higger wrote:
Been charged roaming on holiday with data turned off ?

Which country?

Calls can incur charges (including incoming).

Re: Roaming charges

Higger — Sun, 01 Dec 2024 21:06:18 GMT

West Indies

Re: Roaming charges

caesarome — Sun, 01 Dec 2024 21:30:53 GMT

Did you make any calls or send any text messages ?

When did you turn off roaming and data, was it before you left the UK ?

Re: Roaming charges

PandJ2020 — Sun, 01 Dec 2024 21:32:18 GMT

It's a rest of world location - so charges can be incurred aside from data.

Re: Roaming charges

63johnw — Sun, 01 Dec 2024 22:05:58 GMT

Hi @Higger as well as what others have said if you waited until arriving before turning off data and roaming then the phone will have connected to the local network and immediately started using data which would incur charges.

Re: Roaming charges

Higger — Sun, 01 Dec 2024 22:34:51 GMT

No calls or messages at all was on flight mode then turned off data roaming

Re: Roaming charges

PandJ2020 — Sun, 01 Dec 2024 23:02:57 GMT

@Higger wrote:
No calls or messages at all was on flight mode then turned off data roaming

It must of connected to the local cellular network - otherwise, how would they know you were there to incur charges?

Call Sky on 150 to query it.