topic Re: Keep my number. in Sky Mobile

Keep my number.

raylawlor — Fri, 29 Nov 2024 20:53:05 GMT

Sky mobile 'keep my number' page has an Error message and has been down all week. I have PAC etc and am ready to go. How do I activate my old number on my new SIM? Chat was no help.

Re: Keep my number.

PandJ2020 — Fri, 29 Nov 2024 20:55:45 GMT

Are you trying to transfer Sky to Sky?

Re: Keep my number.

raylawlor — Fri, 29 Nov 2024 21:14:13 GMT

No EE to Sky

Re: Keep my number.

PandJ2020 — Fri, 29 Nov 2024 21:17:08 GMT

Ok, if it's not working online then you'll need to call Sky to process it. You can use 150 from a Sky SIM.

Re: Keep my number.

Jack295 — Sun, 01 Dec 2024 17:56:49 GMT

Asking for old pac number do not know it

Re: Keep my number.

Jack295 — Sun, 01 Dec 2024 18:08:19 GMT

Activate SIM card

Re: Keep my number.

63johnw — Sun, 01 Dec 2024 18:10:48 GMT

Hi @Jack295 you aren't talking to sky CS here, just fellow customers. If you would like some help you need to provide more information not just a few words.