topic Re: Sim question in Sky Mobile

Sim question

Gem121 — Sun, 01 Dec 2024 08:28:34 GMT

New customer to sky. Still within cooling off period. Can I keep the phone and continue paying it and cancel the Sim?

Re: Sim question

63johnw — Sun, 01 Dec 2024 08:34:41 GMT

Hi @Gem121 yes you can. If you haven't activated the sim then don't and it will drop off your account. If it's been activated then call sky on 150 to cancel, can't be done online.

Re: Sim question

Gem121 — Sun, 01 Dec 2024 08:37:05 GMT

Oh really!! That's great news!! Thanks.

I just simply leave it and don't activate it?

Re: Sim question

63johnw — Sun, 01 Dec 2024 08:41:16 GMT

Yes @Gem121 if not activated it drops off your account after 30 days.

Re: Sim question

Gem121 — Sun, 01 Dec 2024 08:42:59 GMT

Thank you for your help!

Re: Sim question

63johnw — Sun, 01 Dec 2024 08:44:46 GMT

Your welcome @Gem121