https://helpforum.sky.com/t5/Sky-Mobile/Old-mobile/m-p/4837171#M233655 <P>If you got tracking details&nbsp;when you returned it&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4265251">@Kirsty-35</a>&nbsp;it should show if it has arrived now but as explained above it can take a few weeks to be processed.</P> Sat, 30 Nov 2024 09:33:03 GMT caesarome 2024-11-30T09:33:03Z https://helpforum.sky.com/t5/Sky-Mobile/Old-mobile/m-p/4837127#M233649 Have you received my old mobile phone yet. Sat, 30 Nov 2024 08:17:53 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-mobile/m-p/4837127#M233649 Kirsty-35 2024-11-30T08:17:53Z https://helpforum.sky.com/t5/Sky-Mobile/Old-mobile/m-p/4837138#M233650 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4265251">@Kirsty-35</a>&nbsp; the tracking information you received when sending it should tell you. The company that deals with return takes 2-3 weeks to process them. When did you send it ?&nbsp;</P> Sat, 30 Nov 2024 08:35:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-mobile/m-p/4837138#M233650 63johnw 2024-11-30T08:35:40Z https://helpforum.sky.com/t5/Sky-Mobile/Old-mobile/m-p/4837141#M233651 <P>Ahright ok didn't realise took so long to process it though, thank you. Sent it on the 24th November x&nbsp;</P> Sat, 30 Nov 2024 08:38:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-mobile/m-p/4837141#M233651 Kirsty-35 2024-11-30T08:38:54Z https://helpforum.sky.com/t5/Sky-Mobile/Old-mobile/m-p/4837171#M233655 <P>If you got tracking details&nbsp;when you returned it&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4265251">@Kirsty-35</a>&nbsp;it should show if it has arrived now but as explained above it can take a few weeks to be processed.</P> Sat, 30 Nov 2024 09:33:03 GMT https://helpforum.sky.com/t5/Sky-Mobile/Old-mobile/m-p/4837171#M233655 caesarome 2024-11-30T09:33:03Z