topic Re: Cancel sim in Sky Mobile

Cancel sim

Nic1914 — Fri, 29 Nov 2024 18:45:13 GMT

How do I cancel my sons sim which is on my account?

Re: Cancel sim

GD1 — Fri, 29 Nov 2024 18:55:01 GMT

@Nic1914 You need to call Sky and give 31 days notice.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Cancel sim

Daniel0210 — Fri, 29 Nov 2024 19:01:42 GMT

@Nic1914

So long as you've had it for 12 months or over you need to call Sky to cancel as above. If it hasn't been 12 months then I'm afraid you can't.