topic Re: Sim card in Sky Mobile

Sim card

Kelly+b+2023 — Thu, 28 Nov 2024 18:10:09 GMT

My son uses the sim card i got goven when got broadband from you and is under 16 and keep getting sales calls even though my mobile number is the primary number to call me on and worried he will get sogned up to some thing with him being autistic and easily lead by offers

Re: Sim card

SKY1992bf — Thu, 28 Nov 2024 18:15:51 GMT

@Kelly+b+2023 Sales calls can be made to any number the fact you are the account holder has no bearing whatsoever

there is nothing you can do but block the numbers directly on the handset

Re: Sim card

63johnw — Thu, 28 Nov 2024 18:49:40 GMT

Hi @Kelly+b+2023 you could try turning off the marketing's calls etc in your account.

https://www.sky.com/mydetails/data-and-personalisation

Re: Sim card

SKY1992bf — Thu, 28 Nov 2024 19:41:43 GMT

@63johnw wrote:
Hi @Kelly+b+2023 you could try turning off the marketing's calls etc in your account.

https://www.sky.com/mydetails/data-and-personalisation

@63johnw but wouldn't the above block @Kelly+b+2023 themselve from receiving the calls on their mobile if they wanted to receive them

Re: Sim card

63johnw — Thu, 28 Nov 2024 19:44:39 GMT

Yes @SKY1992bf it would stop all marketing calls etc for the account but would stop the child getting them as that seemed to be the important part for the OP. But yes you are correct 👍🏼.