https://helpforum.sky.com/t5/Sky-Mobile/Swap-upgrade/m-p/4834956#M233383 How does swap upgrade work? Does it add money to what i already owe on my bill? Wed, 27 Nov 2024 23:01:26 GMT JamietheHedge 2024-11-27T23:01:26Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-upgrade/m-p/4834956#M233383 How does swap upgrade work? Does it add money to what i already owe on my bill? Wed, 27 Nov 2024 23:01:26 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-upgrade/m-p/4834956#M233383 JamietheHedge 2024-11-27T23:01:26Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-upgrade/m-p/4835017#M233392 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4263243">@JamietheHedge</a>&nbsp; when you start the swap process sky will give an estimate of what your old phone is worth (that could change once they receive it) and that goes towards paying off the old phone or device. If swapping at the 24 month normal time then the value should equal what's owed so nothing else to do. If the swap value is more than what's owed then the excess goes as credit on your account and goes towards future bills. If the swap value is less then the difference is added to your next bill which must be paid in one go.&nbsp;</P> Thu, 28 Nov 2024 07:24:22 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-upgrade/m-p/4835017#M233392 63johnw 2024-11-28T07:24:22Z