topic Phone isn’t linked to any account in Sky Mobile

Phone isn’t linked to any account

beans3 — Wed, 27 Nov 2024 20:18:17 GMT

My dad first got my current phone for me on his sky account however I've been paying the bill for it. He has since taken my phone off his account but I don't know how to put it onto my account. I've tried to link with sky id but that seems hopeless as does trying to scour through a hundred emails to figure it out.

Re: Phone isn’t linked to any account

caesarome — Wed, 27 Nov 2024 20:19:42 GMT

@beans3 wrote:

He has since taken my phone off his account but I don't know how to put it onto my account

Not sure what you father has done @beans3 as you can't take a phone off an account and neither can you move it to a different one as it has to remain on the account it was ordered on.

Re: Phone isn’t linked to any account

63johnw — Wed, 27 Nov 2024 20:19:46 GMT

Hi @beans3 you can't transfer a phone to a different account.