topic no voicemail for emergency number in Sky Mobile

no voicemail for emergency number

H-W — Thu, 28 Nov 2024 09:56:18 GMT

Hi, I am part of an volunteer emergency telephone service (removed), whereby anyone in our village can dial a specific number in case of an emergency (think cardiac arrest). The phone of 10 volunteers start ringing and the first one who answered is on the hook and will help. Problem is that the call goes too quick to the voicemail. It still works but it's not very good. So can I exclude a single number from going to voicemail? If I am not able to pick up there will be s.o. else who will step in.

Most likely this is an issue with many emergency ponders...

Thnx

Moderator note: Removed business details

Re: no voicemail for emergency number

caesarome — Wed, 27 Nov 2024 20:07:27 GMT

@H-W

You can change the time it rings before a call goes to voicemail here under "Voicemail greetings, settings and help".

https://www.sky.com/help/articles/sky-mobile-voicemail

Re: no voicemail for emergency number

H-W — Wed, 27 Nov 2024 21:05:07 GMT

Thank you @caesarome

That may reduce the problem a bit, so I will try it, but probably not a real solution for all the people involve.