topic 4g not working in Sky Mobile

4g not working

AMH80 — Mon, 25 Nov 2024 19:53:08 GMT

My 4G works fine in my home country however everytime i go to the IOM it will not pick up my 4G.

Re: 4g not working

Addie15 — Tue, 26 Nov 2024 09:26:05 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: 4g not working

Addie15 — Thu, 28 Nov 2024 10:36:34 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.