topic Re: New Phone in Sky Mobile

New Phone

HAL+0009 — Mon, 25 Nov 2024 15:31:30 GMT

Just wondering. I've just bought a New IPhone 16 and I currently have an iPhone 13. I've already got a current contract paid off on it but I'm not actually sure if my new phone comes with a sim automatically or if I just transfer my old one over. I didn't upgrade I just bought a new one and had paid the old one off. Just a bit worried I'm not sure if to cancel my old sim or wait

Re: New Phone

PandJ2020 — Mon, 25 Nov 2024 15:34:46 GMT

If you want to keep your phone number then the easiest option is to move your current SIM from old to new phone...

Re: New Phone

HAL+0009 — Mon, 25 Nov 2024 15:47:48 GMT

Would that mean I would need to continue paying for my old sim as well? Just so I know

Re: New Phone

PandJ2020 — Mon, 25 Nov 2024 15:58:52 GMT

@HAL+0009 wrote:
Would that mean I would need to continue paying for my old sim as well? Just so I know

Of course, but you wouldn't need a new SIM then... (Either don't activate it or cancel within the cooling off period if you have)

Any new SIM will have a new phone number. You cannot transfer numbers within a network.

You cannot cancel a SIM if you've had it less than 12 months (Cooling off aside).

There is a protracted method of moving numbers but requires porting the number out of the network and back in again.

Re: New Phone

caesarome — Mon, 25 Nov 2024 16:02:04 GMT

@HAL+0009 wrote:

Would that mean I would need to continue paying for my old sim as well? Just so I know

You just need to move that sim from that phone to this new one so you wouldn't;t need to order a new one.

Re: New Phone

HAL+0009 — Mon, 25 Nov 2024 16:08:08 GMT

Thanks guys that's really helpful!!