https://helpforum.sky.com/t5/Sky-Mobile/iPad-trade-in/m-p/4825207#M232264 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2727276">@Ford58</a>&nbsp;</P> <P>The company that handles the returns on behalf of Sky can take up to 3 weeks to inspect and process your device. To stop these emails you could call Sky and give them the tracking information as they might be able to update your account to state that it has arrived.</P> Tue, 19 Nov 2024 18:16:34 GMT caesarome 2024-11-19T18:16:34Z https://helpforum.sky.com/t5/Sky-Mobile/iPad-trade-in/m-p/4825193#M232263 <P>I sent my old iPad back for trade in, which Royal Mail tracked say it was &nbsp;received on 14th November, but Sky are still emailing me saying that &nbsp;they still have not received the iPad.</P> Tue, 19 Nov 2024 18:06:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPad-trade-in/m-p/4825193#M232263 Ford58 2024-11-19T18:06:16Z https://helpforum.sky.com/t5/Sky-Mobile/iPad-trade-in/m-p/4825207#M232264 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2727276">@Ford58</a>&nbsp;</P> <P>The company that handles the returns on behalf of Sky can take up to 3 weeks to inspect and process your device. To stop these emails you could call Sky and give them the tracking information as they might be able to update your account to state that it has arrived.</P> Tue, 19 Nov 2024 18:16:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/iPad-trade-in/m-p/4825207#M232264 caesarome 2024-11-19T18:16:34Z