topic Re: upgrade in Sky Mobile

upgrade

mike268 — Sat, 16 Nov 2024 16:57:24 GMT

I want to upgrade my phone. i also want to know what plan i am currently on,

Re: upgrade

caesarome — Sat, 16 Nov 2024 17:06:29 GMT

@mike268

You can do it here (further down the page):

https://www.sky.com/help/articles/sky-mobile-upgrade

If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

If you are struggling with this then give Sky a call on the free 150 number to do it.

If sending a phone back to Sky then make sure you get and keep proof of delivery.

As for your data plan have a look at your bill, available via the MySky app or online here:

https://www.sky.com/mobile-bill

Re: upgrade

63johnw — Sat, 16 Nov 2024 17:07:06 GMT

Hi @mike268 no one here can do any of that for you, this isn't sky CS. Login to your account or use the my sky app and look at the mobile tab and it will show your current plan. Go to sky.com to choose a device.