https://helpforum.sky.com/t5/Sky-Mobile/Sky-sim-won-t-activate/m-p/4818711#M231450 <P>I recently ordered a new sim for my sons phone. I received it a couple days ago and have been trying to activate it multiple times now. Everytime it says 'unable to activate sim'&nbsp;</P><P>thought the app/website could be down, be cleared cookies ect and still not working. Any help?&nbsp;<BR />just to confirm, it's for a new number not switching numbers over ect. Brand new sim, new number ect, so should just activate.</P><P>thanks&nbsp;</P> Wed, 13 Nov 2024 18:58:04 GMT Samanthaxoxo 2024-11-13T18:58:04Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-sim-won-t-activate/m-p/4818711#M231450 <P>I recently ordered a new sim for my sons phone. I received it a couple days ago and have been trying to activate it multiple times now. Everytime it says 'unable to activate sim'&nbsp;</P><P>thought the app/website could be down, be cleared cookies ect and still not working. Any help?&nbsp;<BR />just to confirm, it's for a new number not switching numbers over ect. Brand new sim, new number ect, so should just activate.</P><P>thanks&nbsp;</P> Wed, 13 Nov 2024 18:58:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-sim-won-t-activate/m-p/4818711#M231450 Samanthaxoxo 2024-11-13T18:58:04Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-sim-won-t-activate/m-p/4818721#M231452 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3660271">@Samanthaxoxo</a>&nbsp; if you give sky a call from your sky sim on 150 they will try and activate it for you or get a replacement sent out.&nbsp;</P> Wed, 13 Nov 2024 19:16:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-sim-won-t-activate/m-p/4818721#M231452 63johnw 2024-11-13T19:16:56Z