https://helpforum.sky.com/t5/Sky-Mobile/upgrade-swop-phone-returned/m-p/4818493#M231410 hi I have had a phone returned which was to swop for an upgrade and I have had no correspondence explaining why. it was returned in the same week of receiving the upgrade using the correct packaging sent by sky. what do I do now? Wed, 13 Nov 2024 15:44:13 GMT pennelope1975 2024-11-13T15:44:13Z https://helpforum.sky.com/t5/Sky-Mobile/upgrade-swop-phone-returned/m-p/4818493#M231410 hi I have had a phone returned which was to swop for an upgrade and I have had no correspondence explaining why. it was returned in the same week of receiving the upgrade using the correct packaging sent by sky. what do I do now? Wed, 13 Nov 2024 15:44:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/upgrade-swop-phone-returned/m-p/4818493#M231410 pennelope1975 2024-11-13T15:44:13Z https://helpforum.sky.com/t5/Sky-Mobile/upgrade-swop-phone-returned/m-p/4818500#M231413 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4247264">@pennelope1975</a>&nbsp; call sky on 150 to find out why.&nbsp;</P> Wed, 13 Nov 2024 15:53:56 GMT https://helpforum.sky.com/t5/Sky-Mobile/upgrade-swop-phone-returned/m-p/4818500#M231413 63johnw 2024-11-13T15:53:56Z