Cannot access Manage Account page

ijroberts — Tue, 12 Nov 2024 16:58:39 GMT

When trying to go to the manage tab on the sky mobile site, it redirects me to the mobile hub and does not process the request. I have tried multiple different browsers.

Re: Cannot access Manage Account page

caesarome — Tue, 12 Nov 2024 17:40:47 GMT

@ijroberts

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this, so if the bubble hasn't appeared by 7pm it will be tomorrow that they will contact you by it:

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies are not instant.

Re: Cannot access Manage Account page

Addie15 — Tue, 12 Nov 2024 17:47:00 GMT

Hi there! Thank you for escalating this. We have sent an invite to @ijroberts.

topic Re: Cannot access Manage Account page in Sky Mobile

Cannot access Manage Account page

Re: Cannot access Manage Account page

Re: Cannot access Manage Account page