topic Re: Dual sim in Sky Mobile

Dual sim

Hannah128 — Mon, 11 Nov 2024 18:43:35 GMT

Purchased iPhone 16 pro after testing out the z flip6, which is brilliant! It just wasn't for me. I used both my sky sims with the Samsung, one physical and the other eSIM, at the same time might I add.
im trying to do the same on this iPhone and it's not having it at all. I've had 2 replacement sims and multiple attempts with QR codes and what not.
please help 😩

does apple support dual sim use? Using both at the same time like Samsung?

Re: Dual sim

Mr+Flibbles+86 — Tue, 12 Nov 2024 08:29:01 GMT

Hi there @Hannah128 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Dual sim

Mr+Flibbles+86 — Thu, 14 Nov 2024 08:56:09 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks