topic Re: New price agreed over the phone, however, not showing on my future bills. in Sky Mobile

Lost SIM card

eshadipsingh — Tue, 12 Nov 2024 09:42:18 GMT

Hi There,

i lost my sim card can it be replaced

Moderator note: Changed title to reflect topic more.

Re: New price agreed over the phone, however, not showing on my future bills.

GD1 — Mon, 11 Nov 2024 18:22:47 GMT

@eshadipsingh Your post has been moved as you tagged it onto the end of a thread that is unrelated to Sky Mobile

You'll need to call Sky for a replacement sim.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: New price agreed over the phone, however, not showing on my future bills.

caesarome — Mon, 11 Nov 2024 19:21:48 GMT

@eshadipsingh

You might be able to order a replacement sim via here:

https://www.sky.com/productsettings/mobile/sim/x/replacement-sim

If not you will have to call as advised above.