topic Re: update sky settings to get data abroad in Sky Mobile

update sky settings to get data abroad

DempseyCorpe — Sun, 10 Nov 2024 17:46:20 GMT

hi so i had a message saying i need to update my settings on my sky app to get my 4g working abroad. i've tried and still not sure how to do this.

Re: update sky settings to get data abroad

Mark39 — Sun, 10 Nov 2024 17:50:46 GMT

Sky's guide here should help: https://www.sky.com/help/articles/sky-mobile-roaming

Re: update sky settings to get data abroad

caesarome — Sun, 10 Nov 2024 19:17:55 GMT

@DempseyCorpe

Give this a try:

Go to sky.com/networksettings (My Account > Mobile > Settings) and sign in with your Sky iD.
Select the mobile number or SIM name you're having trouble with.
Scroll to 'Resend network settings' and select Request settings.
Save the settings when your receive them and reboot your phone.