https://helpforum.sky.com/t5/Sky-Mobile/Credit-checks/m-p/4814325#M230998 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4243490">@Saffron2</a>&nbsp;</P> <P>It may take longer over the weekend.&nbsp;After <STRONG>both</STRONG> credit checks have been completed the most up to date information on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />If successful, when your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.</P> Sun, 10 Nov 2024 07:09:08 GMT Daniel0210 2024-11-10T07:09:08Z https://helpforum.sky.com/t5/Sky-Mobile/Credit-checks/m-p/4814311#M230993 <P>Hi, I ordered a phone contract last night around 8pm and it said credit check was successful but have had no email of confirmation, and nothing on the sky app so can't track it either?</P><P>does anyone know what's going on please?&nbsp;</P> Sun, 10 Nov 2024 04:22:13 GMT https://helpforum.sky.com/t5/Sky-Mobile/Credit-checks/m-p/4814311#M230993 Saffron2 2024-11-10T04:22:13Z https://helpforum.sky.com/t5/Sky-Mobile/Credit-checks/m-p/4814325#M230998 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4243490">@Saffron2</a>&nbsp;</P> <P>It may take longer over the weekend.&nbsp;After <STRONG>both</STRONG> credit checks have been completed the most up to date information on your particular order should become available at:<BR /><A href="https://www.sky.com/help/articles/track-sky-order" target="_blank">https://www.sky.com/help/articles/track-sky-order</A> <BR /><BR />If successful, when your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.</P> Sun, 10 Nov 2024 07:09:08 GMT https://helpforum.sky.com/t5/Sky-Mobile/Credit-checks/m-p/4814325#M230998 Daniel0210 2024-11-10T07:09:08Z