topic miss in Sky Mobile

miss

PRINCIA — Thu, 07 Nov 2024 23:10:31 GMT

when will i recive my phone

Re: miss

GD1 — Fri, 08 Nov 2024 00:23:19 GMT

@PRINCIA No one on the community can tell you about your order.

Mobile orders can take up to 24 hours to be processed, you can always check your message centre for any emails https://messages.sky.com/message-centre

When your order is ready you should get an email from Sky, and then another from DPD which will have details of your 1 hour delivery time slot.

Note: some customers are now receiving a PIN code from DPD in an email and/or text on delivery day to pass to the courier, not sure if that is to replace the showing of ID.

Re: miss

Daniel0210 — Fri, 08 Nov 2024 04:17:02 GMT

@PRINCIA
After the credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

There are inevitable delays with iPhone 16 orders.