topic Re: Item return in Sky Mobile

Item return

Maharshi — Thu, 07 Nov 2024 03:47:19 GMT

Recently I brought a watch from sky and after some days I returned my watch because of features and now i am checking my payment bill it's showing the payment for that watch can you please check it out and please let me know thank you

Re: Item return

Daniel0210 — Thu, 07 Nov 2024 04:06:55 GMT

@Maharshi

We can't check anything out. We are mainly customers trying to help other customers. It will take a while for the device to be processed and checked for damage. Give Sky a call when the lines reopen to get an update. Hopefully you kept proof of posting it back.

Re: Item return

caesarome — Thu, 07 Nov 2024 09:34:49 GMT

@Maharshi

The bill would have been created before you returned the watch so it will probably have to be paid before it should be refunded which can take 2-3 weeks, if it hasn't happened after this then you will need to give Sky a call.