https://helpforum.sky.com/t5/Sky-Mobile/New-customer-sky-cancelled-immediately-why/m-p/4810433#M230522 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239859">@SkyMobile</a>&nbsp;</P> <P>If you have placed an order for a device then this might have happened if you have failed the second more enhanced credit check that takes place. You can call Sky to find out if this is what has happened as they can answer this for you but as Sky is not allowed to view your financial records they can not tell you why you have failed the check. You might want to look into this yourself by signing up to a site that allows you to view your records, one credit checking site they use is Experian so you could sign up to a free trial with them, just remember to cancel.</P> Wed, 06 Nov 2024 16:22:32 GMT caesarome 2024-11-06T16:22:32Z https://helpforum.sky.com/t5/Sky-Mobile/New-customer-sky-cancelled-immediately-why/m-p/4810428#M230517 <P>New customer - sky cancelled immediately - why? It would be wonderful if anyone from Sky Mobile would inform customer as to why this happened? Phone is an urgent requirement for work.&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239859">@SkyMobile</a></P> Wed, 06 Nov 2024 16:20:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-customer-sky-cancelled-immediately-why/m-p/4810428#M230517 SkyMobile 2024-11-06T16:20:02Z https://helpforum.sky.com/t5/Sky-Mobile/New-customer-sky-cancelled-immediately-why/m-p/4810433#M230522 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239859">@SkyMobile</a>&nbsp;</P> <P>If you have placed an order for a device then this might have happened if you have failed the second more enhanced credit check that takes place. You can call Sky to find out if this is what has happened as they can answer this for you but as Sky is not allowed to view your financial records they can not tell you why you have failed the check. You might want to look into this yourself by signing up to a site that allows you to view your records, one credit checking site they use is Experian so you could sign up to a free trial with them, just remember to cancel.</P> Wed, 06 Nov 2024 16:22:32 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-customer-sky-cancelled-immediately-why/m-p/4810433#M230522 caesarome 2024-11-06T16:22:32Z https://helpforum.sky.com/t5/Sky-Mobile/New-customer-sky-cancelled-immediately-why/m-p/4810445#M230523 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239859">@SkyMobile</a>&nbsp;</P> <P>And any initial upfront payment will be reimbursed after about 14 days.&nbsp;</P> Wed, 06 Nov 2024 16:31:14 GMT https://helpforum.sky.com/t5/Sky-Mobile/New-customer-sky-cancelled-immediately-why/m-p/4810445#M230523 Daniel0210 2024-11-06T16:31:14Z