https://helpforum.sky.com/t5/Sky-Mobile/Sky-Mobile/m-p/4810092#M230456 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239481">@JamesL14</a>&nbsp;</P> <P>The person you've tagged is a customer, not Sky the organisation.</P> <P>&nbsp;</P> <P><SPAN>They drop off your account if returned to Sky. Once paid off it takes a while for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.</SPAN></P> Wed, 06 Nov 2024 11:34:10 GMT Daniel0210 2024-11-06T11:34:10Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-Mobile/m-p/4810041#M230451 <P>Hello&nbsp;</P><P>&nbsp;</P><P>I have been a customer for over 20 years I used to have 5 mobile devices linked to my account which have expired, they are still showing on my account but zero billing can&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3810725">@Sky</a> remove them as I wishto get an ipad.</P> Wed, 06 Nov 2024 10:46:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-Mobile/m-p/4810041#M230451 JamesL14 2024-11-06T10:46:29Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-Mobile/m-p/4810092#M230456 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4239481">@JamesL14</a>&nbsp;</P> <P>The person you've tagged is a customer, not Sky the organisation.</P> <P>&nbsp;</P> <P><SPAN>They drop off your account if returned to Sky. Once paid off it takes a while for them to clear so that they don't interfere with adding an additional device. If it's stopping you adding a new device now call Sky so an agent can place the order for you.</SPAN></P> Wed, 06 Nov 2024 11:34:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-Mobile/m-p/4810092#M230456 Daniel0210 2024-11-06T11:34:10Z