topic Re: Linking mobile account to sky id says invalid postcode in Sky Mobile

Linking mobile account to sky id says invalid postcode

fireside8 — Sun, 03 Nov 2024 21:01:31 GMT

Hi I try to input my Irish postcode but it keeps rejecting it.

Re: Linking mobile account to sky id says invalid postcode

caesarome — Sun, 03 Nov 2024 21:32:18 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies are not instant.

Re: Linking mobile account to sky id says invalid postcode

Addie15 — Mon, 04 Nov 2024 08:22:59 GMT

Hi there! Thank you for escalating this. We have sent an invite to @fireside8.

Re: Linking mobile account to sky id says invalid postcode

Addie15 — Wed, 06 Nov 2024 09:00:54 GMT

Update-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.