topic Poor signal and data in building which was previously good in Sky Mobile

Poor signal and data in building which was previously good

Plummie887 — Tue, 05 Nov 2024 16:23:00 GMT

Hi,

im currently experiencing really poor signal and very slow internet in a building that was previously fine.

the issues only started last week when sky were experiencing issues but since the issues been resolved i am no longer able to get any good connection within work

Re: Poor signal and data in building which was previously good

Daniel0210 — Tue, 05 Nov 2024 16:25:26 GMT

@Plummie887

First thing to try is whether any local mast issues show here?

https://www.sky.com/help/servicestatus/your-services/mobile

Re: Poor signal and data in building which was previously good

Plummie887 — Tue, 05 Nov 2024 17:05:47 GMT

I have done that and all seems ok.

i wouldn't be bothered but i never had issues previously.
thanks for responding