topic Re: cancel in Sky Mobile

cancel

Kamile2002 — Mon, 04 Nov 2024 17:58:55 GMT

hello, if anyone can help me i'd be so grateful. So i took a ipad 10th gen and iphone 15 out for a ex friend and now we're no longer friends she's saying she's not paying for it! is it possible to cancel the contract?

Re: cancel

Daniel0210 — Mon, 04 Nov 2024 18:11:28 GMT

@Kamile2002

If it's your account the payments are your responsibility I'm afraid. You agreed to pay the agreed amounts monthly.

Re: cancel

Kamile2002 — Mon, 04 Nov 2024 18:12:56 GMT

is it, so i cant cancel them at all?

Re: cancel

Daniel0210 — Mon, 04 Nov 2024 18:14:10 GMT

@Kamile2002

Not unless you're still in the cooling off period of 31 days, and subsequently return the devices.

Re: cancel

Kamile2002 — Mon, 04 Nov 2024 18:15:25 GMT

okay thanks for that, i'm gunna give um a call tomorrow and see what they say.

Re: cancel

Daniel0210 — Mon, 04 Nov 2024 18:16:10 GMT

@Kamile2002

They won't let you cancel.

Re: cancel

daveNOS — Mon, 04 Nov 2024 18:19:39 GMT

@Kamile2002 wrote:
okay thanks for that, i'm gunna give um a call tomorrow and see what they say.

@Kamile2002 Unfortunately you are legally responsible for the remaining balances as the devices where taken out in your name, it doesn't matter that you gave them to a friend who was paying and is now refusing to do so.

Sky won't allow you to cancel.

Re: cancel

sirreasomma — Tue, 19 Nov 2024 12:50:29 GMT

Re: cancel

Daniel0210 — Tue, 19 Nov 2024 12:58:39 GMT

@sirreasomma wrote:

No

@sirreasomma

Who are you replying to?