https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4808136#M230104 <P>Yes, tried to connect to the different networks manually, but it won't connect to any of them.</P> Mon, 04 Nov 2024 13:18:07 GMT YC13 2024-11-04T13:18:07Z https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4808073#M230089 <P>After numerous emails and phone calls from SKY insisting that I update my sim card I attempted to update my sky eSIM.&nbsp; A Sky support member assisted and advised that I needed to add a new eSIM.&nbsp; This worked for a few days but has now stopped working and I now have no connection to any network.&nbsp; I am currentlly roaming ijn Portugal and am without a phone.&nbsp; Anyone else experiencing issues with this?&nbsp; I tried the sky help, but after going through the recomendations they are indicating a phone issue and advising a full reset.&nbsp; As my phone works fine with another sim card, this is obviously not an issue with the phone.&nbsp; I still have the old sky sim card, but I'm not sure that this will work.&nbsp;</P> Mon, 04 Nov 2024 12:33:00 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4808073#M230089 YC13 2024-11-04T12:33:00Z https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4808115#M230100 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3041652">@YC13</a>&nbsp; have you tried turning off automatic network selection in your phone settings then do a manual search and choose from the list there ? Also have you checked your monthly spend cap is set high enough ?&nbsp;</P> Mon, 04 Nov 2024 13:03:54 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4808115#M230100 63johnw 2024-11-04T13:03:54Z https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4808136#M230104 <P>Yes, tried to connect to the different networks manually, but it won't connect to any of them.</P> Mon, 04 Nov 2024 13:18:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4808136#M230104 YC13 2024-11-04T13:18:07Z https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4808146#M230109 <P>Now installed my old sim card, but it says it is not provisioned.&nbsp; Tried switching back to esim 1, also not provisioned.&nbsp; Tried switching back to the new esim2 and restarted phone, still can't connect to any of the networks.</P> Mon, 04 Nov 2024 13:25:55 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4808146#M230109 YC13 2024-11-04T13:25:55Z https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4808215#M230124 <P>Sky bot assistance is useless.&nbsp; No way of contacting Sky as I have no phone.&nbsp;&nbsp;</P> Mon, 04 Nov 2024 14:14:15 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4808215#M230124 YC13 2024-11-04T14:14:15Z https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4810027#M230447 <P>Tried phoning for a few hours this morning.&nbsp; Going around in circles as they keep wanting to text me information.&nbsp; Finaly managed to get&nbsp; through to a person, but his system had frozen and he had to disconnect me, so I've started going around in circles again.&nbsp; Useless customer service.</P> Wed, 06 Nov 2024 10:25:40 GMT https://helpforum.sky.com/t5/Sky-Mobile/No-network-connection-after-updating-my-eSIM/m-p/4810027#M230447 YC13 2024-11-06T10:25:40Z