topic Re: Changing from Virgin in Sky Mobile

Changing from Virgin

KateBush1 — Mon, 04 Nov 2024 08:16:59 GMT

Can you change your virgin mobile number to sky?

Re: Changing from Virgin

f1x777 — Mon, 04 Nov 2024 09:58:51 GMT

@KateBush1 Yes, you'll need to get a PAC code from Virgin. You can get this by texting the word PAC to 65075. You should then receive a reply with your PAC code which you'll need to provide to Sky to enable them to transfer your number across. For full information have a look at the following on Sky's help pages Bring your number to Sky

Re: Changing from Virgin

KateBush1 — Mon, 04 Nov 2024 10:21:32 GMT

That does not work it comes back not delivered

Re: Changing from Virgin

f1x777 — Mon, 04 Nov 2024 10:25:27 GMT

In which case you'll need to ring Virgin customer services on 789 instead of texting for the code, and they should provide one that way instead.

Re: Changing from Virgin

KateBush1 — Mon, 04 Nov 2024 11:00:33 GMT

It's 1908 thx and PAC just means personal account number I did not know this

Re: Changing from Virgin

KateBush1 — Mon, 04 Nov 2024 14:17:00 GMT

When u change over you need to have the old SIM card inserted on phone to change the number. A helpful customer service person eventually told me after a number of failed attempts still ongoing btw