topic Re: cannot access anything within sky account in Sky Mobile

cannot access anything within sky account

Anonymous — Sun, 03 Nov 2024 18:02:53 GMT

i can log in but when i try and click on anything i am getting this......

"Manage Account Info" leads to an empty page.

"My Sky > My Orders" leads to an error page.

"My Sky > My Bills" says "This page is restricted"

"My Sky > Your Products", "we cant process your online request right now".

caesarome — Sun, 03 Nov 2024 19:21:03 GMT

@Anonymous

Have you linked your mobile account to your Sky ID as per this:

Anonymous — Mon, 04 Nov 2024 08:29:18 GMT

yes it is already linked

caesarome — Mon, 04 Nov 2024 10:11:49 GMT

@Anonymous

Would you like Skys messaging team

to contact you via here about this ?