https://helpforum.sky.com/t5/Sky-Mobile/I-can-t-get-my-old-number-transfered-to-sky-mobile/m-p/4804205#M229627 <P>I had a similar issue and I contacted sky mobile through their messaging service.&nbsp; It turned out I was selecting prepay when I should have been slecting bill pay for my current mobile provider GoMo.&nbsp; I presumed it was a prepay service as I just has a rolling contract by month.&nbsp; Anyhow, once this was amended the number transferred over with no issue.</P><P>&nbsp;</P><P>In all it took about 15 minutes of messaging back and forward, mainly confirming details, for the issue to be resolved and my number to transfer.</P><P>&nbsp;</P><P>I was going mad trying to figure out what the issue was and sounds similar to issues others are having, so hope this helps.</P> Thu, 31 Oct 2024 11:50:34 GMT Baradona 2024-10-31T11:50:34Z https://helpforum.sky.com/t5/Sky-Mobile/I-can-t-get-my-old-number-transfered-to-sky-mobile/m-p/4737373#M217436 Every time I try to get my old number transfered from Vodafone to sky it give me an error message I don't know why please can this get sorted out quickly please Sat, 31 Aug 2024 23:00:41 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-can-t-get-my-old-number-transfered-to-sky-mobile/m-p/4737373#M217436 Jamescarrey 2024-08-31T23:00:41Z https://helpforum.sky.com/t5/Sky-Mobile/I-can-t-get-my-old-number-transfered-to-sky-mobile/m-p/4737407#M217443 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4167524">@Jamescarrey</a>&nbsp; you aren't talking to sky CS here so nothing will get sorted as a result of your post. Call sky on 150 from your new sky sim so they can look into this for you.&nbsp;</P> Sun, 01 Sep 2024 06:32:10 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-can-t-get-my-old-number-transfered-to-sky-mobile/m-p/4737407#M217443 63johnw 2024-09-01T06:32:10Z https://helpforum.sky.com/t5/Sky-Mobile/I-can-t-get-my-old-number-transfered-to-sky-mobile/m-p/4804205#M229627 <P>I had a similar issue and I contacted sky mobile through their messaging service.&nbsp; It turned out I was selecting prepay when I should have been slecting bill pay for my current mobile provider GoMo.&nbsp; I presumed it was a prepay service as I just has a rolling contract by month.&nbsp; Anyhow, once this was amended the number transferred over with no issue.</P><P>&nbsp;</P><P>In all it took about 15 minutes of messaging back and forward, mainly confirming details, for the issue to be resolved and my number to transfer.</P><P>&nbsp;</P><P>I was going mad trying to figure out what the issue was and sounds similar to issues others are having, so hope this helps.</P> Thu, 31 Oct 2024 11:50:34 GMT https://helpforum.sky.com/t5/Sky-Mobile/I-can-t-get-my-old-number-transfered-to-sky-mobile/m-p/4804205#M229627 Baradona 2024-10-31T11:50:34Z