https://helpforum.sky.com/t5/Sky-Mobile/Swap-device/m-p/4804200#M229625 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4233563">@Beata5</a>&nbsp;</P> <P>If you haven't got the packaging then the free number to call Sky on is just 150.</P> Thu, 31 Oct 2024 11:47:44 GMT caesarome 2024-10-31T11:47:44Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-device/m-p/4804163#M229615 <P>Hi I receive new phone and I need send back my old phone but which address I need use&nbsp;</P> Thu, 31 Oct 2024 11:10:16 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-device/m-p/4804163#M229615 Beata5 2024-10-31T11:10:16Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-device/m-p/4804171#M229616 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4233563">@Beata5</a>&nbsp;</P> <P>You should use the packaging the new device came in and the label should be inside (although reportedly difficult to see). If this has been discarded you'll need to call Sky to arrange another.</P> Thu, 31 Oct 2024 11:23:02 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-device/m-p/4804171#M229616 Daniel0210 2024-10-31T11:23:02Z https://helpforum.sky.com/t5/Sky-Mobile/Swap-device/m-p/4804200#M229625 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4233563">@Beata5</a>&nbsp;</P> <P>If you haven't got the packaging then the free number to call Sky on is just 150.</P> Thu, 31 Oct 2024 11:47:44 GMT https://helpforum.sky.com/t5/Sky-Mobile/Swap-device/m-p/4804200#M229625 caesarome 2024-10-31T11:47:44Z