https://helpforum.sky.com/t5/Sky-Mobile/Sky-cancelled-the-wrong-phone/m-p/4801214#M229344 <P>As you have internet access Sky can also be contacted via social media as there are links at the bottom of the page that you ca use. They can also be contacted via WhatsApp.</P> Tue, 29 Oct 2024 13:37:04 GMT caesarome 2024-10-29T13:37:04Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-cancelled-the-wrong-phone/m-p/4801197#M229340 <P>I asked Sky to cancel my son's mobile phone and sim last week as he lost it and have just realised they have cancelled mine by mistake instead. I can't ring them from my phone because it's now been blocked and I am housebound. This is extremely poor customer service.</P> Tue, 29 Oct 2024 13:19:49 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-cancelled-the-wrong-phone/m-p/4801197#M229340 Boudicca1973 2024-10-29T13:19:49Z https://helpforum.sky.com/t5/Sky-Mobile/Sky-cancelled-the-wrong-phone/m-p/4801214#M229344 <P>As you have internet access Sky can also be contacted via social media as there are links at the bottom of the page that you ca use. They can also be contacted via WhatsApp.</P> Tue, 29 Oct 2024 13:37:04 GMT https://helpforum.sky.com/t5/Sky-Mobile/Sky-cancelled-the-wrong-phone/m-p/4801214#M229344 caesarome 2024-10-29T13:37:04Z