https://helpforum.sky.com/t5/Sky-Mobile/Send-phone-back/m-p/4801212#M229343 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4230747">@Ali23561</a>&nbsp; if you call sky on 150 they will explain how to return your phone and send packaging. Is this part of a swap ? Or are you trying to return the phone in the 31 day cooling off period. If it's still in the cooling off period you would need the original box etc.&nbsp;</P> Tue, 29 Oct 2024 13:36:07 GMT 63johnw 2024-10-29T13:36:07Z https://helpforum.sky.com/t5/Sky-Mobile/Send-phone-back/m-p/4801194#M229339 <P>I am currently trying to send my old phone back to sky however I can't find my phones original box that it came in (the apple box) what do I do?</P> Tue, 29 Oct 2024 13:18:58 GMT https://helpforum.sky.com/t5/Sky-Mobile/Send-phone-back/m-p/4801194#M229339 Ali23561 2024-10-29T13:18:58Z https://helpforum.sky.com/t5/Sky-Mobile/Send-phone-back/m-p/4801212#M229343 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4230747">@Ali23561</a>&nbsp; if you call sky on 150 they will explain how to return your phone and send packaging. Is this part of a swap ? Or are you trying to return the phone in the 31 day cooling off period. If it's still in the cooling off period you would need the original box etc.&nbsp;</P> Tue, 29 Oct 2024 13:36:07 GMT https://helpforum.sky.com/t5/Sky-Mobile/Send-phone-back/m-p/4801212#M229343 63johnw 2024-10-29T13:36:07Z