https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/4799867#M229186 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4229606">@Nikita8</a>&nbsp;<BR />As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Mon, 28 Oct 2024 12:45:25 GMT Daniel0210 2024-10-28T12:45:25Z https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/4799860#M229185 <P>Hi, I received an iPad off you Thursday, I was just wondering if there anyway of sending the iPad back, and ordering a different one?? Because I have ordered the wrong one?&nbsp;</P> Mon, 28 Oct 2024 12:39:39 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/4799860#M229185 Nikita8 2024-10-28T12:39:39Z https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/4799867#M229186 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4229606">@Nikita8</a>&nbsp;<BR />As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here <BR /><A href="https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund" target="_blank">https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund</A> <BR />Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.</P> Mon, 28 Oct 2024 12:45:25 GMT https://helpforum.sky.com/t5/Sky-Mobile/Return/m-p/4799867#M229186 Daniel0210 2024-10-28T12:45:25Z