https://helpforum.sky.com/t5/Sky-Mobile/IPhone-15-Plus-not-working/m-p/4799439#M229143 <P>A few months ago i opened a contract through sky for a Iphone 15 Plus the phone worked fine for a few weeks and all of a sudden came up on the screen saying remove cable damage to usb c port ever since with new cables and plugs the phone has never worked with a cable so i've had to use wireless charging with the apple magsafe charger. Since this has happened last week the phone just stopped working completely i couldn't access anything other than imessage but only through SMS and then a 20/30 minutes later it would start working again and the same things happened tonight. I tried to get into contact with sky before about the charger port breaking but never heard back from them. I'm at a loss as i'm paying for something that doesn't actually work and i don't know where i can get help.</P> Sun, 27 Oct 2024 22:39:29 GMT KatieMay2 2024-10-27T22:39:29Z https://helpforum.sky.com/t5/Sky-Mobile/IPhone-15-Plus-not-working/m-p/4799439#M229143 <P>A few months ago i opened a contract through sky for a Iphone 15 Plus the phone worked fine for a few weeks and all of a sudden came up on the screen saying remove cable damage to usb c port ever since with new cables and plugs the phone has never worked with a cable so i've had to use wireless charging with the apple magsafe charger. Since this has happened last week the phone just stopped working completely i couldn't access anything other than imessage but only through SMS and then a 20/30 minutes later it would start working again and the same things happened tonight. I tried to get into contact with sky before about the charger port breaking but never heard back from them. I'm at a loss as i'm paying for something that doesn't actually work and i don't know where i can get help.</P> Sun, 27 Oct 2024 22:39:29 GMT https://helpforum.sky.com/t5/Sky-Mobile/IPhone-15-Plus-not-working/m-p/4799439#M229143 KatieMay2 2024-10-27T22:39:29Z https://helpforum.sky.com/t5/Sky-Mobile/IPhone-15-Plus-not-working/m-p/4799474#M229145 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4229214">@KatieMay2</a>&nbsp;wrote:<BR /> <P>saying remove cable damage to usb c port</P> <HR /></BLOCKQUOTE> <P>For this have a read of this, if nothing helps you might need to contact Apple support:</P> <P>&nbsp;</P> <P><A href="https://support.apple.com/en-gb/102643" target="_blank">https://support.apple.com/en-gb/102643</A></P> Mon, 28 Oct 2024 05:35:23 GMT https://helpforum.sky.com/t5/Sky-Mobile/IPhone-15-Plus-not-working/m-p/4799474#M229145 caesarome 2024-10-28T05:35:23Z