topic Re: Remove Iphone X from devices list in Sky Mobile

Remove Iphone X from devices list

Meli44 — Sun, 13 Oct 2024 13:55:17 GMT

I would like to remove the iphone X from the list of my devices please

Re: Remove Iphone X from devices list

63johnw — Sun, 13 Oct 2024 14:04:26 GMT

Hi @Meli44 you can't. If it was sent back to sky as part of a swap or return it drops after approximately 150, otherwise they stay on your account and can't be removed.

Re: Remove Iphone X from devices list

Daniel0210 — Sun, 13 Oct 2024 14:54:22 GMT

@Meli44

If it's stopping you adding a new device call Sky so an agent can place the order for you.

Re: Remove Iphone X from devices list

melodious39 — Sun, 27 Oct 2024 12:43:37 GMT

Thank you.

150 What? Hours, Days, Months or Years???

Re: Remove Iphone X from devices list

63johnw — Sun, 27 Oct 2024 12:45:10 GMT

Pretty obviously days @melodious39